Refund Policy

Last Updated: October 1, 2026

At Zyvareno, we want every client to have a smooth and professional design experience. Because our logo design services involve customized creative work created specifically for each client, our refund policy applies as follows.

1. Custom Design Services

All logo and branding services offered by Zyvareno involve custom creative work created according to the information and requirements provided by the customer.

Because design work may begin shortly after an order is placed, refund eligibility may depend on whether work on the project has already started.

2. Cancellation Before Design Work Begins

If you request cancellation before our design team has started working on your project, you may be eligible for a full refund.

To request a cancellation, please contact us as soon as possible after placing your order.

3. Cancellation After Design Work Begins

Once creative work has started, a full refund may no longer be available because time and resources have already been dedicated to the project.

Any refund request made after design work has started will be reviewed individually based on the stage of the project and the work already completed.

4. Design Revisions

We understand that the first concept may not always be exactly what you imagined.

Where revisions are included in your selected package, you may request changes based on the package terms. Our team will work with you to refine the design according to your feedback.

Minor revisions are intended to improve or adjust the existing concept and may not include a completely new creative direction unless specifically included in your package.

5. Dissatisfaction With the Final Design

If you are not satisfied with the initial concept, please contact us and provide clear feedback. We will make reasonable efforts to improve the design within the revision limits included in your package.

A request for a refund solely because a customer changes their mind after receiving completed custom design work may not qualify for a refund.

6. Duplicate Orders

If you accidentally place the same order more than once, please contact us immediately.

If duplicate work has not started, we may cancel the duplicate order and issue an appropriate refund.

7. Non-Delivery or Technical Issues

If you experience a technical issue receiving your final design files, please contact us.

We will make reasonable efforts to resend the files or resolve the issue without requiring a new purchase.

8. Refund Processing

When a refund is approved, it will generally be issued to the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may depend on your bank, card issuer, or payment provider.

9. How to Request a Refund

To request a cancellation or refund, please contact our support team with:

• Your name
• Order number
• Email address used for the purchase
• Reason for the refund request
• Any relevant information about your project

Requests should be submitted through the contact information available on the Zyvareno website.

10. Exceptions

Nothing in this Refund Policy is intended to limit any consumer rights or legal protections that cannot legally be excluded or restricted under applicable law.

11. Policy Updates

Zyvareno may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For refund or cancellation questions, please contact us through the contact information available on our website.

Zyvareno
Website: Zyvareno.com
Email: Support@zyvareno.com

© 2026 Zyvareno. All Rights Reserved.